Troubleshooting Reinstall Duo X

Troubleshooting section dedicated to the MOD Duo X.

MOD Duo X Factory Reset

Requirements: Linux or macOS, basic command-line knowledge
There are currently no tools for factory deployment under Windows.

To begin:

Press and hold down the right endless knob and the button just below it on the MOD Duo X.
Hold them for 2 seconds while powering on the unit, then release (the screens will say "MASKROM MODE ACTIVE")
Connect the MOD Duo X to your computer via USB cable if not done yet
Download this file: https://download.moddevices.com/releases/modduox/reset/duox-mk2-factory-reset-v1.tar.gz and extract it
Open a terminal and 'cd' to the directory where duox-mk2-factory-reset-v1.tar.gz was extracted, ie:

cd ~/Downloads/duox-mk2-factory-reset-v1

Now simply run:
./duox-factory-reset.sh
(sudo will likely be needed here)

On macOS, GateKeeper will prevent you from running the flashing tool.
TODO: write details on how to disable this for rkdeveloptool binary.

For non-64bit Linux systems, you will need to build https://github.com/rockchip-linux/rkdeveloptool yourself.

If the unit is unable to enter "maskrom" mode, please follow the steps at the bottom of this page.

Continuing:

After the script finishes, wait a few seconds and the MOD Duo X will boot into recovery mode.
Install a MOD OS factory reset image.
Wait for the installation to complete (the unit will restart automatically).

Note: You can find MOD factory reset images in the Factory Reset Images section.