Difference between revisions of "Troubleshooting Reinstall"
| Line 32: | Line 32: | ||
Requirements: Linux or macOS, basic command-line knowledge | Requirements: Linux or macOS, basic command-line knowledge | ||
| + | To begin: | ||
# Click and hold down the (tiny hole) button on the back of the MOD, while you power it on. | # Click and hold down the (tiny hole) button on the back of the MOD, while you power it on. | ||
# Hold it for 2 seconds, then release | # Hold it for 2 seconds, then release | ||
| Line 49: | Line 50: | ||
For non-64bit Linux systems, run 'make clean' and 'make' beforehand. | For non-64bit Linux systems, run 'make clean' and 'make' beforehand. | ||
| + | Continuing: | ||
# Wait until the 'bootfix' process finishes | # Wait until the 'bootfix' process finishes | ||
# Power on and off the MOD (by replugging the power cable) | # Power on and off the MOD (by replugging the power cable) | ||
Revision as of 08:29, 27 March 2017
Contents
MOD boots into restore mode by default
If the main MOD OS becomes unbootable for some reason, the MOD will automatically boot into restore mode. (used for performing OS updates)
You know the MOD is in restore mode if the inputs and output leds are blue and the display says "plugin USB cable to PC" or "copy file, eject and unplug".
When this happens we need to force a new installation of the MOD OS.
We do this by starting the restore mode with a special "force install" flag.
The method for starting this special mode is:
- Turn off your MOD
- Hold the left knob and footswitch down
- Turn on the MOD (while still holding the knob and footswitch down)
- Wait 5 seconds and let go of the knob and footswitch
The MOD is now booting into restore mode, but will allow the installation of any valid MOD release (including the same as already installed or downgrades). - Connect the MOD to your PC (if not done yet) and wait for a new mass storage drive to appear
- Download the latest release from Releases
- Copy the modduo*.tar file onto the new drive and use your OS option to safely remove the drive
- Disconnect the USB cable
On some rare cases the MOD might boot again in restore mode after this.
If that happens please start over from step 1.
MOD does not boot at all, not even restore mode
If for some reason your MOD device does not boot at all - not even in forced-restore mode - we need to reinstall the OS inside.
You can perform a factory reset (which will erase all your data) or keep your data by reinstalling the system over USB.
The method for keeping user data only works on Linux at the moment.
Factory Reset
Requirements: Linux or macOS, basic command-line knowledge
To begin:
- Click and hold down the (tiny hole) button on the back of the MOD, while you power it on.
- Hold it for 2 seconds, then release
- Download this file: http://download.moddevices.com/releases/modduo/reset/modduo-v1.3.1.351-reset-image.raw
- Download https://github.com/moddevices/CT_NandBoot/archive/master.zip and extract it
- Open a terminal and 'cd' to the directory where master.zip was extracted, ie:
cd ~/Downloads/CT_NandBoot-master/
If you're running macOS, run:
./bootfix.osx -w ~/Downloads/modduo-v1.3.1.351-reset-image.raw
(adjust the path to 'modduo-v1.3.1.351-reset-image.raw' as needed)
If you're running Linux 64bit, run:
./bootfix -w ~/Downloads/modduo-v1.3.1.351-reset-image.raw
(adjust the path to 'modduo-v1.3.1.351-reset-image.raw' as needed)
For non-64bit Linux systems, run 'make clean' and 'make' beforehand.
Continuing:
- Wait until the 'bootfix' process finishes
- Power on and off the MOD (by replugging the power cable)
- Wait until its LEDs should turn blue, after around 30 seconds. If the LEDs don't light up after one minute, replug the power cable once again
- Wait until the LEDs turn red, then green
Once the LEDs are green, the MOD has finished its factory reset. It will be good as new :)
Reinstall via USB
Requirements: Linux
(work in progress, custom image needed)
