Difference between revisions of "Troubleshooting"

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== Windows doesn’t recognize MOD as you plug it ==
 
== Windows doesn’t recognize MOD as you plug it ==
  
=== Windows 7 or Windows 10 64-bit ===
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Certain Windows systems don't recognize the MOD as a network device or fail to find the correct driver.<br/>
 
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Use this driver for such cases: http://web1.moddevices.com/shared/mod-duo-rndis.zip
'''1.''' Make Windows look for drivers, and when given the option select "Browse my computer for driver software"
 
<br clear=all>
 
[[File:Win7-usb-1.png]]
 
 
 
 
 
'''2.''' Click 'Let me pick from a list of devices in my computer'
 
<br clear=all>
 
[[File:Win7-usb-2.png]]
 
 
 
 
 
'''3.''' Select 'Network Adapters' and press 'Next'
 
<br clear=all>
 
[[File:Win7-usb-3.png]]
 
 
 
 
 
'''4.''' Select 'Microsoft Corporation'
 
<br clear=all>
 
[[File:Win7-usb-4.png]]
 
 
 
 
 
'''5.''' Select 'Remote NDIS Compatible device' and press 'Next'
 
<br clear=all>
 
[[File:Win7-usb-5.png]]
 
 
 
 
 
=== Windows 10 (32-bit) ===
 
 
 
When using the 32bit version of Windows 10 'Microsoft Corporation' does not appear as an option when browsing for drivers.<br>
 
In this case we need to download and install a custom driver.
 
 
 
'''1.''' Download http://web1.moddevices.com/shared/mod-duo-ethernet.zip, and extract the contents
 
<br>
 
 
 
'''2.''' Make Windows look for drivers, and when given the option select "Browse my computer for driver software"
 
<br clear=all>
 
[[File:Win10-usb-1.png]]
 
 
 
 
 
'''3.''' Click 'Let me pick from a list of devices in my computer'
 
<br clear=all>
 
[[File:Win10-usb-2.png]]
 
 
 
 
 
'''4.''' Click the 'Have Disk...' button
 
<br clear=all>
 
[[File:Win10-usb-3.png]]
 
 
 
 
 
'''5.''' Click the 'Browse' button
 
<br clear=all>
 
[[File:Win10-usb-4.png]]
 
 
 
 
 
'''6.''' Navigate to where you extracted the file you downloaded before, and make it open the 'mod-duo-ethernet' file
 
<br clear=all>
 
[[File:Win10-usb-5.png]]
 
 
 
 
 
'''7.''' Click 'OK'
 
<br clear=all>
 
[[File:Win10-usb-6.png]]
 
 
 
 
 
'''8.''' You should now see 'MOD Duo Ethernet' listed. Select it and press 'Next'
 
<br clear=all>
 
[[File:Win10-usb-7.png]]
 
  
 +
For more information see [Troubleshooting_Windows_Connection]
  
 
== Using Firefox and 'noscript' add-on prevents loading of cloud pedalboards ==
 
== Using Firefox and 'noscript' add-on prevents loading of cloud pedalboards ==

Revision as of 10:34, 29 September 2016

Windows doesn’t recognize MOD as you plug it

Certain Windows systems don't recognize the MOD as a network device or fail to find the correct driver.
Use this driver for such cases: http://web1.moddevices.com/shared/mod-duo-rndis.zip

For more information see [Troubleshooting_Windows_Connection]

Using Firefox and 'noscript' add-on prevents loading of cloud pedalboards

Open noscript preferences, then go to the advanced tab, then 'ABE'. The system ruleset should look like this:

# Prevent Internet sites from requesting LAN resources.
Site LOCAL
Accept from LOCAL
Accept from http://integrate.moddevices.com/
Deny

Note the new 'Accept from ...' rule. This makes noscript accept requests from cloud pedalboards into the local network.