Difference between revisions of "Troubleshooting"

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(Undo revision 10599 by FalkTX (talk))
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Under some certain Windows systems, it won't recognize the MOD as a network device or fails to find the correct driver.
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== Windows doesn’t recognize MOD as you plug it ==
  
Use this driver for such cases: http://web1.moddevices.com/shared/mod-duo-rndis.zip
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=== Windows 7 or Windows 10 64-bit ===
  
Below follows a tutorial on how to install it.<br/>
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'''1.''' Make Windows look for drivers, and when given the option select "Browse my computer for driver software"
If your system reports the driver as missing, make windows look for drivers and skip to step 5.
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<br clear=all>
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[[File:Win7-usb-1.png]]
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 +
 
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'''2.''' Click 'Let me pick from a list of devices in my computer'
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<br clear=all>
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[[File:Win7-usb-2.png]]
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 +
 
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'''3.''' Select 'Network Adapters' and press 'Next'
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<br clear=all>
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[[File:Win7-usb-3.png]]
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 +
 
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'''4.''' Select 'Microsoft Corporation'
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<br clear=all>
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[[File:Win7-usb-4.png]]
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 +
 
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'''5.''' Select 'Remote NDIS Compatible device' and press 'Next'
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<br clear=all>
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[[File:Win7-usb-5.png]]
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 +
 
 +
=== Windows 10 (32-bit) ===
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When using the 32bit version of Windows 10 'Microsoft Corporation' does not appear as an option when browsing for drivers.<br>
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In this case we need to download and install a custom driver.
  
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'''1.''' Download http://web1.moddevices.com/shared/mod-duo-ethernet.zip, and extract the contents
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<br>
  
'''1.''' Press the windows key and 'R' at the same time, to get the 'Run' dialog. Type "devmgmt.msc" and press enter.
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'''2.''' Make Windows look for drivers, and when given the option select "Browse my computer for driver software"
 
<br clear=all>
 
<br clear=all>
[[File:connection-win-1.png]]
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[[File:Win10-usb-1.png]]
  
  
'''2.''' Find the MOD Duo device. It either appears as 'Duo Ethernet' under 'Unknown devices' or as a USB Serial device.<br>
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'''3.''' Click 'Let me pick from a list of devices in my computer'
If you have 'Duo Ethernet' as unknown device, skip to step 4.<br>
 
If not, expand the 'Ports (COM & LPT)' category and select 'USB Serial Device'.
 
 
<br clear=all>
 
<br clear=all>
[[File:connection-win-2.png]]
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[[File:Win10-usb-2.png]]
  
  
'''3.''' Double click the 'USB Serial Device', and navigate to the 'Details' tab on the new window that appears.<br>
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'''4.''' Click the 'Have Disk...' button
Change the 'Property' combo-box
 
 
<br clear=all>
 
<br clear=all>
[[File:connection-win-3.png]]
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[[File:Win10-usb-3.png]]
  
  
'''4.''' TODO
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'''5.''' Click the 'Browse' button
 
<br clear=all>
 
<br clear=all>
[[File:connection-win-4.png]]
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[[File:Win10-usb-4.png]]
  
  
'''5.''' TODO
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'''6.''' Navigate to where you extracted the file you downloaded before, and make it open the 'mod-duo-ethernet' file
 
<br clear=all>
 
<br clear=all>
[[File:connection-win-5.png]]
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[[File:Win10-usb-5.png]]
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'''7.''' Click 'OK'
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<br clear=all>
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[[File:Win10-usb-6.png]]
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 +
 
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'''8.''' You should now see 'MOD Duo Ethernet' listed. Select it and press 'Next'
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<br clear=all>
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[[File:Win10-usb-7.png]]
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 +
 
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== Using Firefox and 'noscript' add-on prevents loading of cloud pedalboards ==
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Open noscript preferences, then go to the advanced tab, then 'ABE'.
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The system ruleset should look like this:
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<source>
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# Prevent Internet sites from requesting LAN resources.
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Site LOCAL
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Accept from LOCAL
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Accept from http://integrate.moddevices.com/
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Deny
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</source>
 +
 
 +
Note the new 'Accept from ...' rule.
 +
This makes noscript accept requests from cloud pedalboards into the local network.

Revision as of 12:25, 22 September 2016

Windows doesn’t recognize MOD as you plug it

Windows 7 or Windows 10 64-bit

1. Make Windows look for drivers, and when given the option select "Browse my computer for driver software"
Win7-usb-1.png


2. Click 'Let me pick from a list of devices in my computer'
Win7-usb-2.png


3. Select 'Network Adapters' and press 'Next'
Win7-usb-3.png


4. Select 'Microsoft Corporation'
Win7-usb-4.png


5. Select 'Remote NDIS Compatible device' and press 'Next'
Win7-usb-5.png


Windows 10 (32-bit)

When using the 32bit version of Windows 10 'Microsoft Corporation' does not appear as an option when browsing for drivers.
In this case we need to download and install a custom driver.

1. Download http://web1.moddevices.com/shared/mod-duo-ethernet.zip, and extract the contents

2. Make Windows look for drivers, and when given the option select "Browse my computer for driver software"
Win10-usb-1.png


3. Click 'Let me pick from a list of devices in my computer'
Win10-usb-2.png


4. Click the 'Have Disk...' button
Win10-usb-3.png


5. Click the 'Browse' button
Win10-usb-4.png


6. Navigate to where you extracted the file you downloaded before, and make it open the 'mod-duo-ethernet' file
Win10-usb-5.png


7. Click 'OK'
Win10-usb-6.png


8. You should now see 'MOD Duo Ethernet' listed. Select it and press 'Next'
Win10-usb-7.png


Using Firefox and 'noscript' add-on prevents loading of cloud pedalboards

Open noscript preferences, then go to the advanced tab, then 'ABE'. The system ruleset should look like this:

# Prevent Internet sites from requesting LAN resources.
Site LOCAL
Accept from LOCAL
Accept from http://integrate.moddevices.com/
Deny

Note the new 'Accept from ...' rule. This makes noscript accept requests from cloud pedalboards into the local network.