Difference between revisions of "Troubleshooting"

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=== Windows 7 or Windows 10 64-bit ===
 
=== Windows 7 or Windows 10 64-bit ===
  
1. Make Windows look for drivers, and when given the option select "Browse my computer for driver software"
+
'''1.''' Make Windows look for drivers, and when given the option select "Browse my computer for driver software"
 
<br clear=all>
 
<br clear=all>
 
[[File:Win7-usb-1.png]]
 
[[File:Win7-usb-1.png]]
  
2. Click 'Pick from a list of devices in my computer'
+
'''2.''' Click 'Pick from a list of devices in my computer'
 
<br clear=all>
 
<br clear=all>
 
[[File:Win7-usb-2.png]]
 
[[File:Win7-usb-2.png]]
  
3. Select 'Network Adapters' and press 'Next'
+
'''3.''' Select 'Network Adapters' and press 'Next'
 
<br clear=all>
 
<br clear=all>
 
[[File:Win7-usb-3.png]]
 
[[File:Win7-usb-3.png]]
  
4. Select 'Microsoft Corporation'
+
'''4.''' Select 'Microsoft Corporation'
 
<br clear=all>
 
<br clear=all>
 
[[File:Win7-usb-4.png]]
 
[[File:Win7-usb-4.png]]
  
5. Select 'Remote NDIS Compatible device' and press 'Next'
+
'''5.''' Select 'Remote NDIS Compatible device' and press 'Next'
 
<br clear=all>
 
<br clear=all>
 
[[File:Win7-usb-5.png]]
 
[[File:Win7-usb-5.png]]
Line 28: Line 28:
 
In this case we need to download and install a custom driver.
 
In this case we need to download and install a custom driver.
  
1. Download http://web1.moddevices.com/shared/mod-duo-ethernet.zip, and extract the contents
+
'''1.''' Download http://web1.moddevices.com/shared/mod-duo-ethernet.zip, and extract the contents
2. Make Windows look for drivers, and when given the option select "Browse my computer for driver software"
+
<br>
 +
 
 +
'''2.''' Make Windows look for drivers, and when given the option select "Browse my computer for driver software"
 
<br clear=all>
 
<br clear=all>
 
[[File:Win10-usb-1.png]]
 
[[File:Win10-usb-1.png]]
  
3. Click 'Pick from a list of devices in my computer'
+
'''3.''' Click 'Pick from a list of devices in my computer'
 
<br clear=all>
 
<br clear=all>
 
[[File:Win10-usb-2.png]]
 
[[File:Win10-usb-2.png]]
  
4. Click the 'Have Disk...' button
+
'''4.''' Click the 'Have Disk...' button
 
<br clear=all>
 
<br clear=all>
 
[[File:Win10-usb-3.png]]
 
[[File:Win10-usb-3.png]]
  
5. Click the 'Browse' button
+
'''5.''' Click the 'Browse' button
 
<br clear=all>
 
<br clear=all>
 
[[File:Win10-usb-4.png]]
 
[[File:Win10-usb-4.png]]
  
6. Navigate to where you extracted the file you downloaded before, and make it open the 'mod-duo-ethernet' file
+
'''6.''' Navigate to where you extracted the file you downloaded before, and make it open the 'mod-duo-ethernet' file
 
<br clear=all>
 
<br clear=all>
 
[[File:Win10-usb-5.png]]
 
[[File:Win10-usb-5.png]]
  
7. Click 'OK'
+
'''7.''' Click 'OK'
 
<br clear=all>
 
<br clear=all>
 
[[File:Win10-usb-6.png]]
 
[[File:Win10-usb-6.png]]
  
8. You should now see 'MOD Duo Ethernet' listed. Select it and press 'Next'
+
'''8.''' You should now see 'MOD Duo Ethernet' listed. Select it and press 'Next'
 
<br clear=all>
 
<br clear=all>
 
[[File:Win10-usb-7.png]]
 
[[File:Win10-usb-7.png]]

Revision as of 16:08, 19 August 2016

Windows doesn’t recognize MOD as you plug it

Windows 7 or Windows 10 64-bit

1. Make Windows look for drivers, and when given the option select "Browse my computer for driver software"
Win7-usb-1.png

2. Click 'Pick from a list of devices in my computer'
Win7-usb-2.png

3. Select 'Network Adapters' and press 'Next'
Win7-usb-3.png

4. Select 'Microsoft Corporation'
Win7-usb-4.png

5. Select 'Remote NDIS Compatible device' and press 'Next'
Win7-usb-5.png

Windows 10 (32-bit)

If using the 32bit version of Windows 10, the 'Microsoft Corporation' does not appear as an option when browsing for drivers.
In this case we need to download and install a custom driver.

1. Download http://web1.moddevices.com/shared/mod-duo-ethernet.zip, and extract the contents

2. Make Windows look for drivers, and when given the option select "Browse my computer for driver software"
Win10-usb-1.png

3. Click 'Pick from a list of devices in my computer'
Win10-usb-2.png

4. Click the 'Have Disk...' button
Win10-usb-3.png

5. Click the 'Browse' button
Win10-usb-4.png

6. Navigate to where you extracted the file you downloaded before, and make it open the 'mod-duo-ethernet' file
Win10-usb-5.png

7. Click 'OK'
Win10-usb-6.png

8. You should now see 'MOD Duo Ethernet' listed. Select it and press 'Next'
Win10-usb-7.png


Using Firefox and 'noscript' add-on prevents loading of cloud pedalboards

Open noscript preferences, then go to the advanced tab, then 'ABE'. The system ruleset should look like this:

# Prevent Internet sites from requesting LAN resources.
Site LOCAL
Accept from LOCAL
Accept from http://integrate.moddevices.com/
Deny

Note the new 'Accept from ...' rule. This makes noscript accept requests from cloud pedalboards into the local network.