Troubleshooting

Windows doesn’t recognize MOD as you plug it

Windows 7 or Windows 10 64-bit

1. Make Windows look for drivers, and when given the option select "Browse your PC"
2. Click 'Pick from a list of devices in my computer' 3. Select 'Network Adapters' and press 'Next' 4. Select 'Microsoft Corporation' 5. Select 'Remote NDIS Compatible device'

Windows 10 (32-bit)

If using the 32bit version of Windows 10, the 'Microsoft Corporation' does not appear as an option when browsing for drivers.
In this case we need to download and install a custom driver.

1. Download http://web1.moddevices.com/shared/mod-duo-ethernet.zip, and extract the contents 2. Make Windows look for drivers, and when given the option select "Browse my computer for driver software" 3. Click 'Pick from a list of devices in my computer' 4. Click the 'Have Disk...' button 5. Click the 'Browse' button 6. Navigate to where you extracted the file you downloaded before, and make it open the 'mod-duo-ethernet' file 7. Click 'OK' 8. You should now see 'MOD Duo Ethernet' listed. Select it and press 'Next'

Using Firefox and 'noscript' add-on prevents loading of cloud pedalboards

Open noscript preferences, then go to the advanced tab, then 'ABE'. The system ruleset should look like this:

# Prevent Internet sites from requesting LAN resources.
Site LOCAL
Accept from LOCAL
Accept from http://integrate.moddevices.com/
Deny

Note the new 'Accept from ...' rule. This makes noscript accept requests from cloud pedalboards into the local network.